Prep Station

For catering sales teams

Turn every inquiry into a real opportunity Keep the deal alive through every quote

Prep Station gives caterers a deal-first CRM pipeline where web inquiries, quote revisions, estimated value, and scheduled follow-ups stay on one opportunity until it is won or lost.

No credit card required · CRM included on paid plans · Cancel anytime

Catering opportunities

Pipeline board · Central Kitchen

Board

New Inquiry

$13.6k

Hartwell Launch

$8,400

Hartwell Group

Aug 22, 2026 140 guests

Call today

Mason Family Reunion

$5,200

Elena Mason

Sep 6, 2026 85 guests

Review inquiry

Quote Sent

$24.6k

Northstar Studios Launch

$14,800

Northstar Studios

Sep 18, 2026 220 guests 2 quotes

Follow up · Jul 14

Bennett Conference

$9,750

Bennett & Co.

Oct 2, 2026 160 guests 1 quote

Send revision

Engaged

$18.2k

Fielding Wedding

$12,600

Sam Fielding

Oct 12, 2026 180 guests 3 quotes

Confirm deposit

Atlas Design Opening

$5,600

Atlas Design

Nov 8, 2026 75 guests 1 quote

Review menu

Won

$12.6k

Civic Arts Gala

$12,600

Civic Arts Council

Aug 9, 2026 190 guests 2 quotes

Lost

$9.2k

Harbor Association Gala

$9,200

Harbor Association

Sep 27, 2026 130 guests 1 quote
Opportunity cards keep the customer, event, quotes, next action, and estimated value together.

Why caterers use a CRM pipeline

01

Protect every lead

Website inquiries become active opportunities with an owner, a request page to keep talking, and a next action instead of disappearing in an inbox.

02

Forecast the real deal

Keep guest count, estimated value, stages, and every quote revision under one opportunity.

03

Build the follow-up habit

Schedule activities directly or apply a standard plan from a reusable account template.

No credit card for the live demo

See opportunities linked to real quotes

Cancel anytime

The inquiry is only the start

A quote is not the deal. It is one conversation inside the opportunity.

Catering buyers revise dates, menus, headcount, and scope before they commit. Treat every PDF as a new lead and your forecast fills with duplicates while the actual relationship gets harder to follow.

Take catering sales seriously

One opportunity should survive every revision, preserve the next action, and hand the winning quote to operations without another rebuild.

Northstar Studios Launch

Northstar Studios · Quote Sent

$14,800

Event
Sep 18, 2026
Guests
220
Source
Web
Next action
Follow up · Jul 14
  • SO202607-0039 · Cocktail reception

    Quote

    $12,400

  • SO202607-0046 · Reception + stations

    Quote

    $14,800

  • SO202607-0051 · Premium bar option

    Draft

    $17,250

One opportunity groups its active sales-order quotes without inventing a second quote workflow.

Deal first, quote second

Revise the proposal without duplicating the opportunity

Keep multiple quotes under one opportunity. Guest count and estimated value stay visible for capacity planning while quote status can move the pipeline stage automatically.

  • Revised quotes do not inflate the number of active deals
  • Guest count and estimated value remain on the opportunity
  • Quote status keeps the board closer to reality

The inquiry keeps talking

Give every request a real thread

A website inquiry is not a dead email. The visitor gets a request page to keep asking. Staff see the same conversation on the opportunity, and the back office gets an instant in-app notification when they reply. Pipeline stage and estimated value stay off that page.

  • Instant notify in the back office the moment they reply
  • Reply on the request page or by email. Same thread
  • After the first quote, the live conversation moves to sales orders and quotes

Instant notify

New reply on Chris Alvarez request

Can we add a vegetarian station? · Just now

Your request

Sent to Riverside Catering on Aug 10, 2026

Name
Chris Alvarez
Email
chris@nstar.example
Occasion
Studio launch reception
Event date
Sep 18, 2026
Guests
220

Questions about your request

Message the team about your request. Replies show up here, and we email you when one arrives.

  • Chris A. · Aug 13, 11:04 AM

    Can we add a vegetarian station for about 40 guests?

  • Maya R. · Aug 13, 11:06 AM

    Yes. We’ll send a quote with that station as an option.

The visitor keeps talking on their request page. Sales is notified instantly. Pipeline internals stay off this page.

Follow-up plans

Give every new opportunity a next move

Schedule activities around the event, then use account templates to repeat the plan. When automatic scheduling is enabled and an event date is present, Prep Station can add the configured event-relative follow-ups.

Open the live demo to see CRM activities alongside the opportunities and quotes they support.

Follow-up activity templates

Scheduled relative to the opportunity event date

  1. Check in with client

    7 days before

    Call · due at 9:00 AM

  2. Confirm final headcount

    3 days before

    Call · due at 9:00 AM

  3. Post-event follow-up

    2 days after

    Email · due at 9:00 AM

The built-in defaults are two calls before the event and one email after it.
Catering sales manager reviewing event plans with a client

The relationship stays human

Let the pipeline remember the next step

The sales conversation can stay personal because the opportunity holds the source, value, quote history, customer thread, and next activity behind it.

Recently closed opportunities

Central Kitchen

3 records

Fielding Wedding

Fielding Family

$12,600

Won

Atlas Design Opening

Atlas Design

$5,600

Won

Harbor Association Gala

Harbor Association

Loss reason: Event date was no longer available.

$9,200

Lost

Won and lost stages close the pursuit; lost opportunities retain the manager-entered reason.

Close the loop

Keep an honest record of the outcome

Mark each opportunity won or lost. When a deal is lost, add the reason so the outcome stays available for manager review instead of disappearing from the board without context.

When the client is ready, build the operational detail in sales orders and quotes. Capture new demand through your online storefront.

Questions catering sales teams ask

Straight answers about opportunities, quotes, customer conversations, follow-ups, and pipeline stages.

What is an opportunity in Prep Station CRM?

An opportunity is the deal record for a catering inquiry. It keeps the customer, event details, estimated value, guest count, activities, and related quotes together as the deal moves through the pipeline.

Can one opportunity have multiple quotes?

Yes. Revised or alternative quotes stay linked to the same opportunity, so a menu change does not create another deal or inflate the pipeline.

Does the pipeline update when a quote changes?

Yes. Quote status can move the opportunity stage automatically, keeping the board aligned with the sales work without duplicate status entry.

Can website inquiries enter the CRM automatically?

Yes. Prep Station's Contact Us form creates an opportunity instead of leaving the inquiry as an untracked email. The visitor also gets a request page so they can keep talking, and sales is notified instantly when they reply.

Can the inquirer reply by email?

Yes. They can message on their request page or reply to the email. Both land on the opportunity. Once you send a quote, the live conversation moves to that quote so one pursuit never has two threads.

How are follow-ups scheduled?

Schedule an activity for a specific date, or use account templates for event-relative follow-ups. Automatic scheduling requires an event date and the account setting to be enabled.

Can we record why a deal was lost?

Yes. Mark opportunities won or lost, and add a reason when a deal is lost so managers can review where business is slipping.

Does the live demo require a credit card?

No. The live demo does not require a credit card, and you can cancel anytime.

Prep Station

Give every catering inquiry a next step

Keep opportunities, quote revisions, customer threads, and follow-ups together until the business is won or lost.

No credit card required · Cancel anytime